Hi, I lost connection this morning at 11:30 or so in Homebound's class and I haven't been able to get back in chat since.
dae
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Please post all your support related issues here first before contacting me direct as the solution to your problem could help other ABT members.
Please post all your support related issues here first before contacting me direct as the solution to your problem could help other ABT members.
Hi Dae
What is it saying.. does the chat applet load at all, does the chat page stay blank?
Are you prompted to download java or update it?
Let us know and we'll do our best to help you back in

"Promise me you'll always remember: You're braver than you believe, and stronger than you seem, and smarter than you think." - A. A. Milne
Hi again dae
Here is what's helped other members get back in
sometimes uninstalling java and re-installing it can help
here's how you uninstall java :
Windows 7 and Vista - Uninstall Programs
1.Click Start.
2.Select Control Panel.
3.Select Programs.
4.Click Programs and Features.
5.Select the program you want to uninstall by clicking on it, and then click the Uninstall button.
Once that's completed you can download it again here https://java.com/en/download/
Here is what's helped other members get back in
sometimes uninstalling java and re-installing it can help
here's how you uninstall java :
Windows 7 and Vista - Uninstall Programs
1.Click Start.
2.Select Control Panel.
3.Select Programs.
4.Click Programs and Features.
5.Select the program you want to uninstall by clicking on it, and then click the Uninstall button.
Once that's completed you can download it again here https://java.com/en/download/
"Promise me you'll always remember: You're braver than you believe, and stronger than you seem, and smarter than you think." - A. A. Milne
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